Privacy Policy

Your trust is important to us. This policy outlines how we handle your data at WarpTrigger.

Welcome to WarpTrigger ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy or our practices with regards to your personal information, please contact us at [email protected].

This Privacy Policy applies to all information collected through our website (warptrigger.com) and our precision-timed execution services (the "Services"). It describes how we collect, use, disclose, and safeguard your information. By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information: When you create an account, we collect your email address and authentication details through Auth0. We may also collect your name and profile picture if provided by your authentication provider.

Trigger Data: We store the triggers you create, including trigger names, scheduled execution times, notification preferences, and delivery status. This information is necessary to provide our precision-timed execution services.

Payment Information: If you subscribe to our paid plans, payment processing is handled by our third-party payment processor, FastSpring (Bright Market, LLC). We do not directly collect or store your full credit card details. FastSpring provides us with transaction confirmations, subscription status, and customer identifiers for billing and account management.

Usage Information: We automatically collect information about how you use our Services, including trigger creation patterns, execution delivery statistics, and feature usage. This helps us improve our service quality.

Technical Information: We automatically collect metadata about your trigger activities. This includes execution delivery attempts, success/failure status, and system performance metrics. This does NOT include the content of your trigger messages or personal notification details.

How We Use Your Information
  • To Provide and Maintain our Services: To execute your triggers, manage your account, and provide customer support.
  • To Process Payments: To facilitate transactions for subscription plans via our payment processor, FastSpring.
  • To Execute Scheduled Actions: To deliver trigger executions through your chosen channels (email, push notifications, Telegram, webhooks).
  • To Improve our Services: To analyze usage patterns and improve our execution delivery reliability and user experience.
  • To Communicate with You: To send important service updates, respond to your inquiries, and provide customer support.
  • To Ensure Security: To detect, prevent, and address technical issues and potential security threats.
Data Security

We use industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS protocols, and our infrastructure implements comprehensive security measures. Payment processing is handled by FastSpring, which is PCI-DSS compliant.

Trigger Data: Your trigger information is stored securely in our cloud infrastructure with appropriate access controls. We retain trigger data as long as your account is active and for a reasonable period after account deletion for backup and recovery purposes.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this Privacy Policy:

  • FastSpring (Bright Market, LLC): For processing payments for subscription plans. FastSpring handles your payment card information directly.
  • Auth0: For user authentication and account management. Auth0 processes authentication data according to their privacy policy.
  • Cloud Infrastructure Providers: We use secure cloud services to host our platform and store data. These providers have appropriate data protection agreements in place.
  • Notification Services: To deliver notifications, we may share minimal necessary information with email providers, push notification services, and Telegram APIs. We only share what's required for delivery.

We do not share the content of your triggers or personal execution details with any third parties beyond what's necessary to deliver the executions you've requested.

Data Retention

We retain your personal information only for as long as necessary to provide our Services and comply with our legal obligations. Specifically:

  • Account information is retained while your account is active
  • Trigger data is retained according to your subscription plan and account status
  • Payment records are retained as required by law and our payment processor
  • Usage analytics are retained in aggregated, anonymized form for service improvement
Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your personal information in a structured format
  • Objection: Object to certain uses of your personal information

To exercise any of these rights, please contact us at [email protected]. If you wish to delete your account, you can do so from your account profile page or by contacting support. We will respond to your request within a reasonable timeframe in accordance with applicable law.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.

[email protected]Support Center

Last updated: December 2024. We may update this policy from time to time. Significant changes will be communicated via email or service notifications.